Thomas G. Roovers Troy J. Roovers Bill Mercy Rena' C. Dragseth   Thomas G. Roovers Mr. Roovers is an exceptionally well-respected, knowledgeable, and experienced individual with thirty-five years of medical group practice information system experience. He is the founder and co-founder of multiple software start-up companies that achieved national acclaim. He has vast experience working with Board members and Executive level management in establishing software vendor relationships. He also takes a lead role in facilitating internal opportunities associated with the adoption of PMS and EMR software, computerized physician order entry (CPOE) and templated transcription functionality. Mr. Roovers is especially gifted in drafting and negotiating Software Agreements. He demonstrates results by crafting language that is the basis for mutually successful business relationships. Specialized Knowledge, Insight and Experience Strategic leadership for:     -Information system vision and strategy     -Adoption of EMR, CPOE, and templated transcription     -Practice Management Software (PMS) implementation and utilization Evaluation of software functionality Create executive and operations level decision support strategies Provide leadership in evaluating, selecting and implementing physician practice management systems Draft and negotiate agreements between software vendors and physician organizations Initiate creative approaches to electronifying the patient visit process Motivation... "I strive to make a difference within medical group practice operations by facilitating relationships that result in improved operations. I accomplish this through my relentless pursuit to establish realistic expectations amongst and between all parties. This results in selecting and implementing Software that significantly improves the opportunity for the medical group practice to be the best that it can be by using technology as a tool. I have an intense focus on delivering excellence while maintaining integrity and enjoying each moment!"   Troy J. Roovers Mr. Roovers combines over fourteen years of hospital and physician group practice experience with unparalleled formal education and training. His work experience includes senior management and board level involvement in healthcare strategy, planning, marketing, operations, business development, contracting/negotiating and information technologies. Mr. Roovers has a proven ability to build trust and rapport with physicians, staff, and customers. He also possesses an impressive ability to produce quantifiable and measurable results. Specialized Knowledge, Insight and Experience Masters in Hospital and Healthcare Administration Masters in Business Administration with Finance concentration Inpatient clinical program management, including budget responsibility – neurology, neurosurgery, orthopedics, spine, emergency medicine, geriatric medicine Inpatient department management, including budget responsibility – pharmacy, minimally invasive care center, arthritis care center, diabetes center, transitional care/long-term care unit Medical office/ambulatory care campus start-up Independent Physician Association (IPA) formation and development Specialty clinic network management – 50+ physicians Freestanding imaging center development Physician practice business office operations Physician practice management system – evaluation, selection, implementation PACS and Telemedicine expertise – network infrastructure, system selection, reimbursement Mobile imaging service start-up and operation Motivation... "I pride myself on discovering unique ways for organizations to redefine healthcare delivery. This transformation is accomplished by relentlessly pursuing mechanisms that improve the health of the patient and the organization. I derive great intrinsic value by discovering ways to help organizations help themselves. I bring an intense focus on delivering measurable results and excellence to every client engagement."   Bill Mercy Mr. Mercy is an experienced Practice Manager with expertise in all areas of clinic operations. He has an exceptional ability to work with physicians in developing leadership and planning skills, and he interacts effectively with all personnel to motivate them and create an environment of operational teamwork. Mr. Mercy also has extensive knowledge and first-hand experience in the planning and development of multi-site practice operations. Specialized Knowledge, Insight and Experience Operations-based experience and executive management of multi-specialty physician groups Physician contract management and negotiation Managed care contract negotiation and management Manage and plan the development, growth, transition, renovation and logistics of physician offices Group practice business office operations Physical therapy clinic operations and establishment of physical therapy clinics Management of professional office buildings Physician recruitment Physician leadership development Strategic and operational planning Motivation... “My goal is operational excellence. I desire to bring value to our clients by using the experience, skills and abilities I have gained through years of experience working within healthcare organizations. I enjoy identifying different and innovative ways of healthcare delivery and I aspire to assist healthcare entities in being the best they can be!”   Rena' C. Dragseth Ms. Dragseth is a highly motivated individual with eleven years experience in healthcare management and information systems, healthcare operations, strategic research and analysis. She works effectively with all levels of management, learns new industries quickly, and adapts easily to new environments, procedures and systems. Ms. Dragseth possesses strong communication, computer, organizational, and executive briefing skills. Specialized Knowledge, Insight and Experience Masters in Healthcare Administration Masters in Business Administration with a Strategy concentration Group practice business office operations and work flow Information system RFI and RFP Service Products Information system design, implementation and reporting Practice management software and EMR evaluation, selection and implementation Insightful and sensitive transition planning for acquired healthcare entities Experience-based re-design, planning and implementation of medical office and patient visit work flow processes Market/competitive analysis Development of healthcare database queries (report generation) Development of success metrics for technology solutions Identify and create competitive profiles Motivation... "I desire to establish standards of excellence in healthcare operations. I continually strive to optimize insight, experience, knowledge and technology to benefit customers, which is why I aspire to creating Knowledge Products™. These products help customers help themselves and allow them to benefit from the knowledge my colleagues and I have accumulated over the years. I pride myself on delivering excellence and value to customers. Attitude is everything!"